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Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism

dc.contributor.authorVillacé-Molinero, Teresa
dc.contributor.authorFernández-Muñoz, Juan José
dc.contributor.authorOrea-Giner, Alicia
dc.contributor.authorFuentes-Moraleda, Laura
dc.date.accessioned2022-04-27T07:46:30Z
dc.date.available2022-04-27T07:46:30Z
dc.date.issued2021
dc.identifier.citationTeresa Villacé-Molinero, Juan José Fernández-Muñoz, Alicia Orea-Giner, Laura Fuentes-Moraleda, Understanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourism, Tourism Management, Volume 86, 2021, 104324, ISSN 0261-5177, https://doi.org/10.1016/j.tourman.2021.104324. (https://www.sciencedirect.com/science/article/pii/S0261517721000431)es
dc.identifier.issn0261-5177
dc.identifier.urihttp://hdl.handle.net/10115/19172
dc.description.abstractThis paper explores the new travel risk scenario by analysing travel risk perception during the pandemic and proposes measures to improve traveller confidence based on the issue-attention cycle. The study was conducted during two stages of the pandemic. During the initial stage, travellers’ decision-making process was studied to learn why travellers chose to maintain or cancel travel plans and what variables influenced their travel risk perception. An online survey was conducted with data collected from 1075 travellers residing in 46 countries (52 nationalities). The second stage of the study started at the beginning of de-escalation in Europe. A qualitative study was conducted in which 28 international hospitality experts were interviewed. They were asked about specific measures to encourage tourism from a global perspective. The results help tourism authorities and companies better understand tourist behaviour and provide concrete measures for restarting tourism.es
dc.language.isoenges
dc.publisherElsevieres
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectCOVID-19es
dc.subjectTravellers' risk perceptiones
dc.subjectDecision-making processes
dc.subjectCommunication strategyes
dc.subjectReactivation of tourismes
dc.titleUnderstanding the new post-COVID-19 risk scenario: Outlooks and challenges for a new era of tourismes
dc.typeinfo:eu-repo/semantics/articlees
dc.identifier.doi10.1016/j.tourman.2021.104324es
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses


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Attribution-NonCommercial-NoDerivatives 4.0 InternacionalExcept where otherwise noted, this item's license is described as Attribution-NonCommercial-NoDerivatives 4.0 Internacional