Forcadell, Francisco JavierAracil, Elisa2023-11-292023-11-292021Forcadell, F. J., & Aracil, E. (2021). A purpose-action framework for Corporate Social Responsibility in times of shock. Journal of Cleaner Production, 312, 127789.https://hdl.handle.net/10115/26683Extreme events undermine progress towards social sustainability and urge an immediate and broad response from the private sector. Nevertheless, corporate interventions in the face of a shock differ from traditional Corporate Social Responsibility (CSR) actions in some essential aspects not addressed by the literature. To solve this gap, we propose a purpose-action framework to examine and categorize 218 post-shock CSR interventions from 111 companies operating in Spain during the first wave of the COVID-19 pandemic. The framework allows assessing their heterogeneous social sustainability impact. We identify a set of firm dynamic sustainability capabilities -leadership, intentionality, prior stakeholder engagement, and partnership building-underpinning corporate purpose and action to develop an effective and efficient post-shock CSR. This exploratory study extends the literature on the company–society interface and provides a guide to foster social sustainability through CSR in times of shock.engAttribution-NonCommercial-NoDerivs 4.0 Internationalhttps://creativecommons.org/licenses/by-nc-nd/4.0/CSRSocial sustainabilityEmergency reliefPandemicCOVID-19Dynamic capabilitiesStakeholder orientationPartnershipsinfo:eu-repo/semantics/article10.1016/j.jclepro.2021.127789info:eu-repo/semantics/restrictedAccess