Exploring productivity in telework through a bibliometric and content analysis

Abstract

This research explores in detail the evolution of telework and productivity, two particularly relevant factors in the aftermath of the last pandemic due to contagious disease caused by the coronavirus SARS-CoV-2, most known as the coronavirus disease 2019 (hereafter, COVID-19). Telework has experienced increased interest since such a pandemic. Productivity is a key element for any company or organization. When a practice increases productivity, companies will seek to implement it. That is why it is so relevant to investigate these two terms together. The objective of this research is to analyze the evolution that has had the union of telework and productivity. For this purpose, bibliometrics and scientific mapping are used to analyze the conceptual structure of telework and productivity. A total of 1,125 documents have been extracted from the Web Of Science (WoS) database. Through a co-word analysis performed with SciMAT, the main topics were mapped identifying the evolution and relevance of terms related to telework and productivity. After conducting this research, we can conclude that there is a diversity of emerging topics so that telework and productivity, thus generating a current and relevant relationship. This research is the first bibliometric analysis that links telework and productivity, two elements that must go together for organizations to implement telework and find it an attractive practice that generates higher rates of employee satisfaction and therefore has an impact on business profits